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5 star rating
Shin P. from on 10/1/2020 for an auto service of their and their testimonial is:

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"Last Sept., 2007, I initially tried to make an online appointment for an oil change, but when I didn't receive a confirmation like I was supposed to, I called super early, like 7:30 a.m.-ish to see if I could get in. They asked if I could be there in about an hour, so off I went. Free wi-fi Clean & cutely decorated waiting room and outdoor patio if you want fresh air Complimentary water bottles, coffee, croissants Complimentary ride to wherever you want to go after you drop off your car. Don't know what the maximum miles radius is. Cleanest, cutest ladies restroom I've ever seen at an Auto Repair shop. Includes free car wash. I was in and out in about an hour Voted ""Best Independent Repair Shop 2005-2007!"" in the local newspaper Received a ""Thank You"" note via snail mail AND a ""Thank You"" phone call from the owner himself a few days afterwards I would have taken -1 because the manager acknowledged that their online appointment system was down, but I'll give it back because he fit me in on short notice on a Saturday a.m. -1 because price quoted on new customer coupon (ishoptorrance.com/direct…) didn't factor in tax and waste disposal fee. I KNOW those are a given for any oil change, but still would like it all spelled out because there was a difference between the initial quote on the New Customer coupon ($17.95) used to lure you in and the final grand total. The calculation was weird (I'm not saying shady, though). Here's what my receipt says... - $10.07 (coupon) $14.74 (Fram Oil Filter) $13.28 (Chevron 10w30 Motor Oil) $3.00 (Hazardous Waste) $20.95 (Subtotal) $2.31 (Tax) $23.27 (Grand Total) Still overall a much more pleasant experience than the local EZ Lube, and I did get a complimentary car wash."
5 star rating
Joan S. from on 10/1/2020 for an auto service of their and their testimonial is:

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"For 4 years, since I bought my car at Santa Monica Subaru, I've been taking it there for service, i.e., per their maintenance schedule. Recently, SM Subaru shut down without warning, leaving me high and dry, not cool. But....as it turns out, it was a blessing in disguise. A Yelp search brought me to Hillside Automotive. I read that they've been voted South Bay's Best Auto Repair Shop.....3 years in a row! Wow. And it's a 10-15 minute drive from my home, as opposed to going all the way to SaMo. Life is good! hahaha So yesterday I met Dave Carney, the owner (see photos). My car needed brakes (I kinda knew that) and Dave explained all about brakes to me, all the technical stuff I never knew. I ate muffins in the waiting room, that had been baked by his wife, as my car's condition was assessed.....and that waiting area is as cute as the previous reviewer described (see photos). The ladies room....just as cute! Haha, I took a picture of it. As I was waiting, I opted to move outside with my book, to the patio under a vine-covered trellis, next to the sweetly-landscaped rock garden/fountain. How peaceful & lovely. Most impressive was the thoughtful care that went into assuring the customer's comfort. Much appreciated by me, and all too rare these days. I cannot say enough good stuff about the efficiency & friendliness & personal attention I received at Hillside Auto. My car needed attention in a few areas, as it turned out, and I knew I was in good hands. It's another Yelp success story. I decided to rent a car, as my car had to remain overnight. Enterprise will be my next review, haha! And I was delighted to get a call from the repair shop at 10am this morning to tell me my car was all ready! I was shocked they had done the job so quickly. They told me they were aware I had a car rental and had tried to keep it within the one-day time limit! Where you gonna find service like that?! So I picked up my car ahead of schedule. It was all clean, they had washed it! (An"
5 star rating
Jennifer L. from on 10/1/2020 for an auto service of their and their testimonial is:

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"Dave Carney's Hillside Automotive is the best automotive shop I have ever been to!I moved to the LA area and bought my first car ever about 3 years ago.Demetrios and Mike answer all of the crazy questions of a first time car owner with patience and adjust the detail of their answers to my knowledge level. I had been to a couple other shops for routine service and treated with disdain when asking questions, so I know the difference.Demetrios and Mike are always willing to offer service suggestions taking into consideration the typical mileage stuff, my driving habits and especially my budget! The shop is always clean and I love the snacks and drinks available when waiting. (The soap in the ladies room is from Restoration Hardware, when was the last time you saw that kind attention to detail at an auto shop!)Everyone in the shop is very polite and makes it easy for a girl like me to feel comfortable with my automotive needs. It is also a great bonus that my car is clean every time I pick it up!I highly recommend Hillside for all your automotive needs."
5 star rating
Anonymous from on 10/1/2020 for an auto service of their and their testimonial is:

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"I have had brake and electrical work done (replace a faulty taillight housing) at Hillside Auto. Both repairs were fine experiences ... car repairs are always more expensive than you would like, but they did the job right and I felt well-treated. They made me a loyal customer when my taillight had a simple problem after the repair ... they fixed the problem while I waited (free, of course) and also checked an unrelated minor problem with the brakes and threw that in for free as well. They went the extra mile for my satisfaction."
5 star rating
Chuck B. from on 10/1/2020 for an auto service of their and their testimonial is:

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"I have been getting my cars fixed here for years and have never had a problem. The staff is service oriented and will do whatever it takes to help the customer. The owner, Dave Carney, is a wonderful man himself. If you take your car in early you will have the chance to have some homemade treats made by his wife in the office. Wonderful service, and I would recomend this to anyone. Best service in town!"
5 star rating
Debra P. from on 10/1/2020 for an auto service of their and their testimonial is:

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"I brought my car in for brakes and detail work, i must say i was very pleased with the price i was charged and appriciated the friendly warm atmospher while waiting you are offered coffee and fresh baked goods...Honestly we need more of these kind of places around...Thanks Dave you and your team are the best in my book:)"
5 star rating
Anonymous from on 10/1/2020 for an auto service of their and their testimonial is:

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"FrFriendly, efficient, timely and just a wonderful group of people. They have taken care of my car for about ten years and always done a great job. Thank you"
5 star rating
ELWYN from on 10/1/2020 for an auto service of their and their testimonial is:

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"Work completed on time. Car wash is a nice service. I will recommend to others."
5 star rating
Anonymous from on 10/1/2020 for an auto service of their and their testimonial is:

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"Great service! Quick, thorough, reliable, & personable. Always appreciate the complimentary car wash too!"
5 star rating
SHANNON from on 10/1/2020 for an auto service of their and their testimonial is:

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"great, honest, customer service. finally don't feel ripped off by the automotive industry. repeat customer for sure. already referred to 2 different people."

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